‘We are one big family’ - Family-run home care business celebrates first birthday
PUBLISHED: 15:23 26 August 2020 | UPDATED: 15:23 26 August 2020
Pride Home Care
A family-run home care provider said they are “incredibly proud” of their team after celebrating the business’s first birthday after a difficult year.
Pride Home Care in Attleborough started in August last year by partners, Daniel and Paul Burcham, with only four staff members and six customers.
But just a year later, and in the midst of a pandemic, the business now provides private care for more than 50 people, with more than 30 staff members.
Daniel Burcham, managing director, said despite these challenging times, he can’t believe how much they have achieved.
He said: “The business has grown so much. Last year we started in a box office and now we operate out of six offices and we have our own training suite.
“But what makes us different is that we are a family run care company.
“Paul and I have been in the care industry for over 12 years and we know our customers very well. It is just one big family here.
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“I am incredibly proud of what we have achieved. We have been placed in the top 20 of recommended home care providers in the East of England and we received a 10/10 home care review score.”
To mark the occasion, the care home, based at Queens House in Attleborough, threw a birthday party on Thursday, August 20, and raised £430 through a raffle for Attleborough Day Centre.
Although customers were not able to attend, party packs were sent to their homes so they could join in the celebrations.
One customer said: “I would love to thank everyone for the pleasure of my party bag and including me in the fun.
“I felt part of the care team and hope we all continued to be in spirit through sad times as well.”
Mr Burcham added: “Inclusion is very important to us and it’s in everything we do - for our customers and their families as well.
“During the pandemic our team went above and beyond because it was very isolating for them.
“We have had customers feeling depressed, so we upped the service to be with them and provide companionship, whether it’s gardening or colouring.
“We also recognise all of our care staff and the amazing job they do. If it wasn’t for them, we wouldn’t be where we are now.”
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