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Cards cloned at Wymondham cashpoint

PUBLISHED: 08:17 08 October 2008 | UPDATED: 14:41 14 July 2010

A building society customer was shocked to become the victim of a card cloning device at a cash point opposite Norfolk police headquarters.

Cynthia Skeet had £900 taken out of her Nationwide account after using a cash machine outside Waitrose in Wymondham.

A building society customer was shocked to become the victim of a card cloning device at a cash point opposite Norfolk police headquarters.

Cynthia Skeet had £900 taken out of her Nationwide account after using a cash machine outside Waitrose in Wymondham.

She discovered her card had been “skimmed” after finding that she did not have sufficient funds in her account to make a withdrawal.

Mrs Skeet said she last used her card at a cash machine outside Waitrose last Friday. After trying unsuccessfully to withdraw money from her account on Monday, she went into her Nationwide branch in Wymondham and was told that £300 had been taken out of her account on Saturday, Sunday and Monday.

Nationwide staff immediately stopped Mrs Skeet's card and she has been told she will get a full refund.

“When I realised what had happened my eyes filled up and I had a sickening feeling in my stomach,” she said.

“When I was in Nationwide I found out that I wasn't the only one this had happened to. I was the third customer. The young girl I saw put it down to the cash machines at Waitrose. Everyone had clarified that this was the last place where they had use their cards.”

She added: “I just want to make people aware of this and to encourage them to check their accounts regularly. I know this happens all over the place, but the irony of it is that this was just opposite the police headquarters.”

Waitrose Wymondham branch manger Steve Dowall said: “While the security of the cash machines are the responsibility of the banks concerned, we did alert the police of this matter and are supporting them with their inquiries.”

A Norfolk police spokesman said they are aware of the incident and are investigating.

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