Search

Safeguarding calls doubled this Christmas across Norfolk

PUBLISHED: 16:13 29 December 2017 | UPDATED: 16:13 29 December 2017

Norfolk County Council headquarters. County Hall Martineau Lane, Norwich. Photo: Steve Adams

Norfolk County Council headquarters. County Hall Martineau Lane, Norwich. Photo: Steve Adams

Archant

Emergency safeguarding calls have more than doubled and 1,500 tonnes of salt has been used on Norfolk’s roads this Christmas period.

A gritting lorry out on the roads in King's Lynn. Picture: Ian Burt A gritting lorry out on the roads in King's Lynn. Picture: Ian Burt

Norfolk County Council has operated a 24-hour service over the festive period and said they have had a “significant increase” in safeguarding calls.

The council’s emergency duty team, which responds to adults and children’s social care referrals outside of normal office hours, dealt with 559 referrals (374 adult calls and 185 children’s services calls) from the evening of Friday, 22 December to 9am on 27 December – up from 238 referrals over the same period last year.

The referrals related to a range of issues including mental health assessments and adult and child safeguarding issues, many relating to family breakdown.

Tom McCabe, Executive Director of Community and Environmental Services at Norfolk County Council, said: “With some difficult weather conditions our highways teams have also cleared trees and debris from our roads over the festive period and have been on several gritting runs as the weather has turned colder in recent days.

“Our firefighters, as always, have worked 24/7 to keep people safe, tackling fires and tending to road traffic collisions throughout the Christmas period.”

The council’s Swift and Night Owls services, which provide help for adults with an urgent, unplanned social care need at home, also worked throughout Christmas.

The teams supported 197 people between the evening of December 22 and 9am on December 27. The team helps to keep people in their homes and reduces demands on other emergency services. For example, if someone has a fall but is not seriously injured, Swifts can bring special lifting equipment to help make moving as safe as possible.

With many people travelling to see loved ones over the festive period, the council Highways team also worked around the clock to help keep the roads clear. Between Christmas Day and Wednesday, they cleared 59 fallen trees and one oil spill, repaired a sinkhole and removed debris from carriageways.

Since Boxing Day, Highways Teams have been gritting extensively with some areas being done six times. About 1,500 tonne of salt has been used in that time.

Norfolk Fire and Rescue Service received more than 30 calls over Christmas Day and Boxing Day, responding to vehicle and building fires, as well as road traffic incidents.

Other news

37 minutes ago

A motorcyclist has been clocked by police speeding at 132mph on the A11.

Firefighters are still on the scene tackling a large agricultural fire at Spooner Row.

More than 50 firefighters battled to bring a blaze at a pig farm under control this morning.

The ambition to have 90 minute train times between Norwich and London is in doubt, it has been claimed.

Most Read

Tuesday, September 26, 2017

The closure of a major American airbase is to be delayed by another year.

Read more

An attempt to revive a Breckland heritage site has failed after dwindling visitor numbers forced the owners to close the attraction.

Read more
Fri, 08:47

These are the 15 criminals Norfolk Constabulary is currently appealing for help to hunt in the county with crimes ranging from sex offences to assault.

Read more
Thursday, February 6, 2014

It was its down-at-heel aura that first attracted Polly Grieff to the crumbling Old Manor at Saham Toney.

Read more
Wednesday, April 11, 2018

The former principal of a Swaffham high school has been banned from the classroom after allowing a young man with a previous reprimand for a sex offence to work and study at the school without appropriate checks or supervision.

Read more

Local Weather

Partly Cloudy

Partly Cloudy

max temp: 22°C

min temp: 8°C

Show Job Lists

Digital Edition

Image
Read the Wymondham and Attleborough Mercury e-edition today
E-edition

Newsletter Sign Up

Sign up to receive our regular email newsletter