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Sheltered home residents frustrated after being left in dark over outside lighting

PUBLISHED: 22:13 13 December 2017 | UPDATED: 22:52 13 December 2017

Residents at Pilgrim House have been frustrated by broken lights. Photo: Angela Sharpe

Residents at Pilgrim House have been frustrated by broken lights. Photo: Angela Sharpe

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Residents at a sheltered home in Hingham are frustrated that outside lighting hasn’t been replaced - ten months after it first broke.

The bollard lights at Pilgrim House have been in need of repair for 10 months. Picture: David WillmottThe bollard lights at Pilgrim House have been in need of repair for 10 months. Picture: David Willmott

The bollard lights in the front car park and by the main entrance at Pilgrim House in Ringers Lane, Hingham, have been in need of repair since last winter, but residents say despite their requests, nothing has been done.

David Willmott, 74, has lived in one of the 26 flats at Pilgrim House for eight years, and he argues the lack of lighting is unsafe.

He said: “We are all old here. Nobody is younger than 60 and several are in their 90s. It is absolutely pitch black out the front and somebody could fall very easily.

“Plus we’re right by a B road and lots of the residents like to walk their dogs here, but many won’t go out because they’re afraid.

The bollard lights at Pilgrim House have been in need of repair for 10 months. Picture: David WillmottThe bollard lights at Pilgrim House have been in need of repair for 10 months. Picture: David Willmott

“The lights breaking was not a problem, but the fact that nothing has been done in 10 months, despite our continued requests, is totally unacceptable.”

Mr Willmott said that it was unlike the home to not be safety conscious.

He added: “Normally, the company is very health and safety motivated, at least internally. It’s as if they don’t recognise the need for residents to go outdoors after dark.”

Mr Willmott’s wife, Sylvia, 76, said the situation had got out of hand.

She said: “The residents here have waited long enough and it just isn’t safe. It’s getting ridiculous really.”

Vivienne Cornelius, district manager for Pilgrim House, said the problem would be addressed.

She said: “The contractor was informed of the issue and will repair the lighting as soon as possible.

“The on-site manager and I have spoken to all the tenants to see what we can do to support them until the lighting is repaired.

“We put our residents’ safety first at all times.

“We contacted the original contractor immediately when we were told about the problems. As the contractor failed to address this quickly, we have employed another company who have assessed the lighting issues and are in the process of fixing the problems.

“We apologise for any inconvenience this has caused and we are working hard to resolve the issue quickly.”

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